Terms & Conditions

Introduction

By subscribing to SMS communications from MLS Insurance Group Inc., you agree to receive recurring text messages related to account notifications, reminders, policy updates, and customer support interactions.

These Terms & Conditions are intended to comply with current telecommunications regulations and recognized messaging industry standards.

1. Opt-In Consent

Participation in our SMS communication program requires your direct and explicit consent.

Your authorization applies solely to MLS Insurance Group Inc. and is not transferable to external organizations or unrelated third parties.

Consent may be provided through:

• Website quote or contact forms
• Customer service interactions
• Written or verbal authorization where permitted

2. Message Frequency

Message frequency may vary based on policy activity, support requests, and account-related notifications.

Standard carrier message and data charges may apply.

3. Opt-Out Instructions

• Reply STOP to unsubscribe from future text communications.
• Reply HELP for support or assistance.
• You may also contact our office directly.

4. Voluntary Participation

Agreeing to receive SMS communications is optional and is not required to purchase insurance products or services.

5. Privacy & Information Usage

Information collected through our SMS services is handled according to our Privacy Policy and used only for legitimate communication and operational purposes.

6. Message & Data Charges

Your wireless provider may apply message or data fees depending on your mobile plan.

MLS Insurance Group Inc. is not responsible for carrier-related charges.

7. Compliance & Record Keeping

We maintain records of SMS enrollments, consent confirmations, and unsubscribe activity to support legal and regulatory compliance obligations.

8. Changes to These Terms

These Terms & Conditions may be revised periodically to reflect operational updates, regulatory changes, or service improvements.

Continued participation in our messaging services after updates are posted constitutes acceptance of the revised terms.

9. Service Availability Disclaimer

SMS delivery depends on mobile carrier networks and technical systems outside our control. We cannot guarantee uninterrupted message delivery or exact delivery timing.